Accessibility

Last updated: Aug 10, 2026

Beam Wellbeing Pty Ltd (Beam) is committed to making our website and our services accessible to everyone in our community, including people with disability, older people, and people from diverse backgrounds. We believe everyone should be able to find the information they need and access support with dignity and ease.

Our commitment to accessibility

We aim to ensure our website is accessible and usable by as many people as possible, including those using assistive technologies such as screen readers, screen magnifiers, and speech recognition software. 

This commitment extends beyond our website to our clinics and the way we deliver care. Our team takes a neuro-affirming, person-centred approach, and we welcome individuals of all backgrounds, cultures, abilities, genders, and sexualities.

Accessibility features of our website

We aim to provide:

  • Clear and consistent navigation across our website
  • Readable text with appropriate colour contrast
  • Descriptive alt text for meaningful images, where practicable
  • Compatibility with common screen readers and browser accessibility tools
  • Responsive design so our website can be used across a range of devices

Accessing our services

If you require support to access our services, please let us know. This may include:

 

  • Accessible parking or clinic access at our locations
  • Support to communicate your needs during appointments
  • Alternative formats for information, such as large print or plain language summaries
  • Telehealth appointments as an alternative to attending in person
  • Support for family members, carers, or support workers to attend appointments with you

Please contact your local clinic or our intake team in advance of your appointment so we can make any reasonable arrangements to support your visit.

Ongoing improvement

We recognise that accessibility is an ongoing process rather than a one-off task. We regularly review our website and our services with accessibility in mind, and we welcome feedback on areas where we can improve.

Feedback and contact

If you experience any difficulty accessing our website or our services, or if you have suggestions on how we can improve accessibility, we would like to hear from you.

Beam Wellbeing Pty Ltd Phone: 02 4954 9333
Post: Unit 13, 363 Hillsborough Rd, Warners Bay, NSW 2282


We aim to respond to accessibility feedback within a reasonable timeframe and will work with you to find a suitable solution.