Book Online

Beam's online booking system is available for new psychology clients.

Online appointments are currently available with selected clinicians. Please note that online bookings do not represent all of Beam’s current availability. If you can’t find a suitable appointment, Enquire with our Intake Team or call us on 02 4954 9333 to ask about other available appointments or clinicians.

Seeking other services?
Please see further information below.

Are you an existing client?
Please call us on 02 4954 9333 to book further appointments.

Online Booking Instructions

Before proceeding with a booking, please carefully review the following important instructions. Booking an appointment confirms that you have read and agreed to these terms.

1. Who can book an appointment online

Online booking is available for new Psychology clients accessing services through:

NDIS funding
Medicare (Mental Health Treatment Plan)
Self-funded (private clients)

If you’re seeking one of the services or funding options below, our team will need to review your referral and support needs before an appointment can be scheduled:

Speech Pathology
Occupational Therapy
Assessment services
DVA
Victims Services
Aged Care
DCJ
EAP
Brighter Days
Little Sparks
Another funded program

If you’re not sure which option applies to you, our Intake Team can help. Please complete our Enquiry Form and a member of our team will be in touch to discuss your needs and assist with booking the most appropriate service.

2. How to choose the right clinician

When booking, take a moment to ensure your chosen clinician is a good fit for your needs.

Age

Check the clinician works with people in your age group.

Referral Type

Check that the clinician accepts your funding or referral type, such as NDIS or Medicare.

Presenting Concerns

Check that the clinician supports the concerns or areas you’re seeking help with.

Important Information

After you submit your booking, our team will review your referral and booking details to make sure the selected clinician is a suitable fit.
If the clinician you have selected isn’t suitable for your needs, we will:

offer you an alternative clinician where possible, or
cancel the booking if we’re unable to find a suitable match

Not sure which service or clinician is right for you?

Complete our Enquiry Form and our Intake Team will be in touch to help you find the right services and clinician for your needs.

3. What you will need during the booking process

To complete your online booking, you’ll need to provide the following information and complete the steps below:

1. New Client Online Booking Form

Complete the New Client Online Booking Form on this page to select your preferred location, appointment type and clinician.

IMPORTANT: Please select one location and one clinician only when completing the booking form.

2. Make a Deposit Payment (excludes NDIS)

For Medicare and privately funded clients, a 50% deposit of the consultation fee is required when you make your booking.

The remaining balance is payable at the time of your appointment.
A receipt will be emailed to you once your payment has been processed.
If you’re eligible for a Medicare rebate this will be processed when final payment has been made.

3. Client Information Form

Once you have completed the New Client Online Booking Form on this page, you will receive a confirmation email with a link to complete the Client Information Form.

Please complete this form as soon as possible, as it contains important information we need before your appointment.

If you’re booking with a Medicare referral or an NDIS plan, please have these documents ready to upload when completing the Client Information Form.

4. Important information for separated parents

If you’re booking an appointment for a child whose parents are separated, we may need consent from both parents before services can begin, unless there are legal arrangements or court orders that specify otherwise.

When completing your booking, please include any relevant information about parental responsibility or court orders in the comments section. If appropriate and safe to do so, please provide contact details for the other parent so we can confirm consent arrangements.

If there are relevant court orders or other documents regarding parental responsibility, please email them to onlinebookings@beamservices.com.au before the appointment.

5. What to expect at your first appointment

Appointments for Adults

Your first appointment is typically a 50-minute consultation with one of our Psychologists. This session gives you the opportunity to:

Share information about your background, current experiences, concerns and goals.
Talk about what you’d like support with and what you hope to work towards.
Learn more about how our services work and how your Psychologist can support you.

Appointments for Children Under 12 Years

For children, the first appointment will generally be parent-only. This gives your Psychologist an opportunity to learn more about your child, understand the information you’ve provided, and discuss your goals and priorities for support.

In some circumstances, your Psychologist may recommend that your child attends part or all of the first appointment. If this is the case, our team will contact you before the appointment to discuss this with you.

New Client Booking Form

Please note: Online appointments are with selected clinicians and do not represent all of Beam's current availability.

Additional appointments may be available with other clinicians.
If you can’t find a suitable appointment, please Enquire or call us on 02 4954 9333 and our Intake Team can help.

We're Here to Support You

If you would prefer to speak with someone first, you’re welcome to contact our Intake Team by phone or email.

Are you a GP or other referring professional? Find out more about referring a client to Beam.